- Uday Apte
-
Professor of Operations Management
Graduate School of Business and Public Policy
Monterey, CA 93943
Phone: 831-656-3598
Email: umapte (at) nps.edu
Web: www.nps.navy.mil/gsbpp/faculty.htm
- EDUCATION:
-
PhD - The Wharton School, University of Pennsylvania, 1982
Decision Sciences
MBA - Asian Institute of Management, Manila, Philippines, 1975
General Management
B. Tech - Indian Institute of Technology, Bombay, India, 1973
Chemical Engineering
NPS EXPERIENCE:
- 06/2004 – present, Professor of Operations Management
OTHER EXPERIENCE:
- 1990 – 2005 Associate Professor, Cox School of Business, Southern Methodist University
- Fall 1998 Visiting Professor, Helsinki School of Economics and Business
- Spring 1994 Visiting Professor, The Wharton School, University of Pennsylvania
- 1984 – 2000 Director, Planning and Finance, Claims Division, CIGNA Corporation
- 1982 – 1984 Manager, Data Systems Planning Unit, Mellon bank
TEACHING INTERESTS:
- Operations Management
- Management Science
- Managing Service Operations
- Managing Global Operations
- Supply Chain Management
- Managing Manufacturing Automation
RESEARCH INTERESTS:
- Managing Service Operations
- Logistics and Supply Chain Management
- Globalization of Information Intensive Services
- Technology Management
AWARDS:
- Distinguished Service Award, Indian Institute of Technology
- Teaching Innovation Award, Cox School of Business, SMU
- Research Excellence Award, Cox School of Business, SMU
- Winner, SIM International Paper Award Competition, Society of Information Management
- McMillan Best Paper Award, Information Resources Management Association
- Nicholson Prize, Operations Research Society of America
BOARDS/MEMBERSHIPS:
- Founder and President, College of Service Operations, Production and Operations Management Society
- Board Member, Production and Operations Management Society
- Senior Editor, Service Operations Department, Production and Operations Management Journal
- Member, Institute for Operations Research and Management Science (INFORMS)
- Member, Decision Sciences Institute (DSI)
SELECTED PUBLICATIONS: (View an extended list)
- Apte, U., Cavaliere, R., & Kulkarni, S. ‘Analysis and Improvement of Information Intensive Services: Empirical Evidence from the Insurance Claims Operation.’. Productions and Operations Management, 2010.
- Apte, U., Apte, A. & Venugopal, N. "Focusing on Customer Time in Field Service Delivery: A Normative Approach,” Production and Operations Management, 16(2), 2008, 375-386.
- Apte, U., & Chase, R. “History of Research in Service Operations: What is the Big Idea?” Journal of Operations Management, 25, 2008, 375-386.
- Apte, U., Nath, M., & Karmarker, U. S. (2008). ‘Information Services in the US Economy: Value, Jobs and Management Implications,’. California Management Review, 50 (3), 2008, 12-30.
- Apte, U. & Kang, K. “Lean Six Sigma for Reduced Cycle Time and Costs, and Improved Readiness,” in Lean Six Sigma: An Introduction. Hyderabad, India: ICFAI, 2008. (107-127)
KEYWORDS/TECHNOLOGIES:
- Keywords: Operations Management, Service Operations, Lean Six Sigma, Logistics, Supply Chain Management, Information Intensive Services, Globalization, Information Economy, Manufacturing Automation, RFID
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